Privacy Policy

Last updated: 11/05/2026

Bay Engineering Dorset Ltd ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in line with the UK GDPR, the Data Protection Act 2018, and other applicable UK privacy laws.

1. Who we are

Bay Engineering Dorset Ltd
McKay Way
Lynch Lane Industrial Estate
Weymouth
Dorset
DT4 9DN
United Kingdom

We are the data controller for the personal information we process.

2. What personal data we collect

We only collect information necessary to provide our services or respond to enquiries. This may include:

• Name, email address, phone number, company name
• Enquiry details submitted via our website or email
• Purchase orders, quotes, and project information
• Invoices, payment details, and account records
• Website usage data collected through Google Analytics
• Any files or drawings you send for quotation or manufacturing

We do not collect unnecessary personal data.

3. How we collect your data

We collect data through:

• Direct emails or phone calls
• Customer account creation
• Purchase orders and project documentation
• Google Analytics cookies (see section 10)
• In-person meetings or trade enquiries

4. How we use your data

We use your information to:

• Respond to enquiries and provide quotations
• Manage orders, production, and delivery
• Communicate about projects, updates, or issues
• Maintain financial and accounting records
• Improve our website using anonymised analytics data
• Meet legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

5. Lawful basis for processing

We process your data under the following lawful bases:

• Contract - to provide quotes, fulfil orders, and manage customer relationships
• Legitimate interests - to operate and improve our business
• Legal obligation - for tax, accounting, and regulatory compliance
• Consent - where you explicitly agree (for example, optional marketing communications)

6. How we store and protect your data

Your information is stored securely using:

• Encrypted systems and secure servers
• Access controls and password protection
• Regular backups and security monitoring

We retain data only as long as necessary for business, legal, or accounting purposes.

7. Sharing your data

We do not sell or trade your personal data.

We may share information with:

• Trusted service providers (for example, IT support, accountants)
• Delivery and logistics partners
• Legal or regulatory authorities when required

All third parties are required to keep your data secure and use it only for the agreed purpose.

8. International transfers

If any service providers store data outside the UK, we ensure appropriate safeguards are in place, such as:

• UK GDPR adequacy decisions
• Standard Contractual Clauses (SCCs)

9. Your rights under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Request data portability
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us using the details in section 12.

10. Cookies & Google Analytics

Our website uses Google Analytics to help us understand how visitors use the site. This information helps us improve performance, usability, and content.

Google Analytics collects anonymised usage data such as:

• Pages visited
• Time spent on the site
• Browser and device type
• General geographic region (not precise location)

Google Analytics does not identify you personally and does not give us access to your name or contact details.

Cookie control

When you visit our website, you will see a cookie settings popup that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customise which cookies are enabled

You can change your cookie preferences at any time using the cookie settings popup available on the site. You can also disable cookies through your browser settings if you prefer.

11. Data retention

We keep personal data only as long as necessary for:

• Ongoing customer relationships
• Legal and accounting requirements
• Warranty or traceability obligations

After this period, data is securely deleted or anonymised.

12. Contact us

If you have any questions about this Privacy Policy or your data rights, please contact:

Data Protection Contact
Bay Engineering Dorset Ltd
McKay Way
Lynch Lane Industrial Estate
Weymouth
Dorset
DT4 9DN
United Kingdom

Email: [email protected]
Phone: +44 (0)1305 773470

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.